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EMPLOYEE ASSISTANCE PROGRAM

What is EAP?
Why is EAP important?
What service is provided?
How does it work?
Who makes referrals to EAP?
Who operates EAP?
Contact information
Additional information


What is EAP?
The Employee Assistance Program (EAP) is a service to help employees, retired employees and their families who are facing a problem in their lives. It might be a marital problem, alcoholism, drug abuse, financial strain or perhaps a legal problem. EAP is designed to help the employee handle the problem before it affects his or her job.

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Why is EAP important?
Most people experience some personal or emotional problems at one time or another. Usually people can handle these problems on their own. But sometimes, in spite of the person's best efforts to handle the situation, it continues or gets worse. When this happens, the problem can affect job performance. There might be time and attendance problems, low productivity, or trouble getting along with co-workers and supervisors. Eventually, there can be disciplinary actions and threats to job security. But, if an employee gets in touch with EAP in the early stages, chances are that help can be arranged before the problem gets out of hand.

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What service is provided?
EAP is a crisis intervention, assessment and referral service. Depending on the nature of the problem, and the best available help, an employee is referred to a service, or private practitioner prescreened by the EAP Counselor.

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How does it work?
EAP is free, confidential and voluntary. This means that there is no charge for your meeting with an EAP Counseler. It means that your problems are not discussed with supervisors, personnel officers, or union leaders. And the voluntary nature of the program means that the decision to participate in EAP is strictly up to you. A supervisor may recommend that an employee seek help from EAP, but the employee is not required to do so.

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Who makes referrals to EAP?
An employee can go to the EAP on his/her own by just picking up the phone and making an appointment to see the EAP Counselor. The service is confidential, and the counselor will arrange an appointment at a convenient time.

Someone else may also refer an employee with a problem to EAP. For example, a union leader may suggest EAP to a fellow union member in order to head off future job difficulties. Supervisors, upon detecting a serious drop in job performance, are encouraged to refer an employee to EAP if a personal of family problem seems to be the cause. The supervisor can also call the counselor for assistance in making the referral. Such referrals are voluntary and confidential.

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Who operates EAP?
EAP is a cooperative program of unions and administration. Your program is operated by BOCES which encourages the formation of Local EAP Committees that are comprised of members of both union and administration.

The EAP Local Committee provides direct input in the types of workshops and services that are provided for district and agency employees.

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BOCES EAP
MEDFORD OFFICE
  Phone: 1-631 289-0480
FAX:    1-631 289-0499

COMMACK OFFICE
  Phone: 1-631 858-9177
FAX:    1-631-858-9175

HAMPTON BAYS OFFICE
  Phone: 1-631 728-2008
FAX:    1-631 728-2840


Visit us at our website:
http://www.esboces.org/EAP
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